Fabrizio Salvador

Professor of Operations Management

Operations

PhD in Operations Management, Universit√° di Padova, Italy

Professor of Operations Management, IE Business School.

Founding member of the MIT Smart Customization Group

Family businesses are characterized by long-term orientation in decision-making. Could this promote long process of achieving operational excellence, or the reverse could induce inertia and encourage excessively conservative operational decisions? Also, how is it possible to protect the operations of a family business from the tides generated by transitions in leadership and succession planning? How do the values of the family business affect the balance between efficiency and social objectives in its operations?